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Returns Assistant

Would you like to work for one of the most exciting and fast-moving companies in the world? This is your chance! Rosefield Watches is now looking for Returns Assistant at our Warehouse in Amsterdam.

It is a position for 36-40 hours a week, with a 7 months’ contract with possibility of turning it into a permanent position. The role reports into the Warehouse Manager.

About Rosefield
Rosefield Watches is a fast growing company located in Amsterdam. We are a young, international and hardworking team and we are all excited about growing Rosefield Watches to become one of the leading global fashion watch brands. We are looking for people who are energetic, reliable and motivated to join our team. 

Start date: Immediately

Work hours: 9:00-18:00


  • Collect and process all incoming returns;
  • Categorise returns and make weekly ppt reports;
  • Work closely with Customer Lotalty and Warehouse Manager to optimise the return flow;
  • Create replacement/repair orders for customers;
  • Communicate with customers to keep them notified of the status of their shipments;
  • Assist the rest of the operations team with tasks as needed.


  • Eye for detail;
  • Service minded;
  • Not bothered by routine work;
  • Organized;
  • Fluency in written and spoken English;
  • Familiarity with French and German is an advantage;
  • Good knowledge of Excel and Power Point.

 What we offer:

  • Opportunity to work in a fast-growing company;
  • Space for personal development in a dynamic and international environment;
  • Fantastic and fun colleagues;
  • Competitive salary (based on level of seniority);
  • A relaxed, informal and social atmosphere with Friday drinks and fun Team;
  • Building Activities.
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